General Information Page
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About Us
For more than a decade, we strive to provide excellent customer service, unparallel sales support, large stock availability, and uncompromising quality. We are here to help you create your corporate image from start to finish.
We maintain a large inventory base year round. With our manufactories loacated in various countries overseas, we can offer the most competitive pricing and the best quality. We are here to provide you a peace of mind.
New ideas and goals make us reach further than ever before. We believe, "our people make the difference". Our sales team is here for you from start to finish. We look forward to have you as one of our many satisfied customers. Let us turn your vision into reality.
Would you expect anything less from a company that helps set the industry standard?
Copyright 2008
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Endorsments
Decoration Methods
Screen Charge
Artwork Charge
Type Setting Charge
PMS Match
Print Size
Additional Color
Electronic Artwork
Email Address
Email Requirement
Artwork Storage
Camera-Ready Artwork
Electronic Specification
Order Acknowledgement
Cancellations
None-Catalog Styles
Rush Charges
Changes On Orders
Co-Op Programs
Standard Lead Times
Repeat Orders
Over/Under Runs
Less Than Minimum Orders
Terms
Paper Proofs
Pre-Production Proofs
Custom Design Sample Proofs
Blank Samples
Shipping Methods
F.O.B.
COD Or Drop Shipment
Shipping Disclaimer
Re-Poly Bag
General Information
10 catalogs are provided at no charge. After 10 catalogs, they are available at $3.00 each.
Endorsments
Logos appearing on products in this catalog do not represent an endorsement of any certain name, brand, or product. They represent examples of our printing & embroidery capabilities only and are not for resale purposes.
Decoration Information and Methods
Prices include one color, one location Silk Screen Imprint. (4R1S) Other methods of decoration are available as listed below. Please call customer service for more detail and quote.
Embroidery
4-color process
Deboss/Emboss
Photo Image
Screen Charge
$50.00/U per color, per design (based on camera ready artwork).
Artwork Charge
Camera-ready artwork is required. Artwork charge is $50.00/U per hour.
Faxed art is not acceptable. Please call customer service for a quotation.
Type Setting Charge
$20.00/U minimum charge (Art department will quote special typestyles or curved copy).
PMS Match
$27.00/U We will make every effort to match PMS colors when specified, exact color match is not guaranteed.
Print Size
All artwork submitted will be either enlarged or reduced to fit the best imprint size, unless otherwise specified by customer.
Additional Color
Please call Customer Service for quotation.
Electronic Artwork
Formats and Specifications:
Artwork Email Address
art@cmbags.com
Email Requirement
Please include your company name, phone number, contact name, and your P.O. number in your e-mail.
Artwork Storage
DVD, CD, USB Flash Drive, E-mail, FTP transfer (for large file)
Camera-Ready Artwork
Require high resolution with at least 300 dpi for Photoshop file (A charge will incurred for any artwork requiring touch-ups or improvement).
Electronic Specification
File Types: Photoshop CS 3, Illustrator CS 3, Macromedia Freehand MX, QuarkXpress 6.5, and CorelDraw 8.0
Fonts: All text must be converted to outlines and/or included with the file.
File Formats: TIFF, EPS, JPEG and BMP
Order Information
Order Acknowledgement
We acknowledge all orders with a fax paper proof unless specified by customer.
Cancellations
Catalog styles: all orders are considered firm. Cancellations will be accepted only if order has not been printed. Cancellation must be made in writing. Verbal cancellation is not acceptable. 15% restocking fee may apply.
None-Catalog Styles
Custom orders are considered firm after paper proof approval. No cancellation will be accepted.
Rush Charges
We will make every attempt to meet your need without incurring additional charges. Call customer service for confirmations. Air delivery may be required on deadline shipment order.
Changes On Orders
All changes on orders must be requested in writing before actual production. Verbal order changes are not accepted.
Co-Op Programs
Co-Op pricing is handled individually. Please contact customer service for more details.
Standard Lead Times
5-7 working days after paper or pre-production proof approval. Blank Goods are shipped within 24 hours.
Repeat Orders
Reference previous invoice number or purchase order number for artwork purposes. $20.00/U per color reset-up fee applied on all repeat orders. All re-orders must be confirmed by fax.
Over/Under Runs
We reserve the right to under or over ship by 3% and bill accordingly. In case of an under run of 3% or less, factory reserves the right not to print the remaining balance.
Less Than Minimum Orders
The minimum order quantity is 50 pcs. per order. A charge of $ 27.00/U will incurred for orders below minimum requirement. (Call customer service for details.)
Terms
50% deposit is required for all new accounts, first time orders and all custom orders. Balance due upon shipment or credit approved term. Credit card payment is accepted.
Sample Information
Paper Proofs
FREE The paper proof must be signed and faxed to factory prior to actual production. Failure in returning the paper proof promptly may delay your order’s delivery date.
Pre-Production Proofs
$25.00/U per color Preproduction proof will be sent via over-night courier unless specified by customer. Allow additional 2-3 days for proof delivery.
Custom Design Sample Proofs
Custom design bag is charged base on the difficulty of the design. Artwork charge may applied if a sample or sketch is not submitted. Allow 3-4 weeks for sample delivery. All charges may be waived if an order is received within 6 months. Custom design sample will be marked “Sample Not For Resale” in order to clear customs. These marks may not be removed.
Blank Samples
Orders must be faxed. All catalog items are available at EQP plus freight charges. Random imprint may be available upon request.
Shipping Information
Shipping Methods
CM reserves the right to determine the best shipping method available. All shipments will be shipped via ground service unless specified otherwise by the customer. Air delivery may be required on deadline order.
F.O.B.
City of Industry, CA
COD Or Drop Shipment
$8.00/U per location, per release, plus freight Drop shipment information must be received prior to production or delay may occur.
Shipping Disclaimer
Due to circumstances beyond our control, CM cannot guarantee continuity of exact shade, color, size, weight, Texture, or construction of finished goods, CM shall not be liable for the inability to ship an order(s) on time. Due to quota, custom, or natural causes, CM will make every effort to meet delivery.
Re-Poly Bag
$0.30/U each
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